Term and Conditions

Welcome to PowaKaddy Store at golfpartsstore.com. These Terms and Conditions govern your use of our website and purchases made through our store. By accessing our site and making a purchase, you agree to be bound by these terms.

At PowaKaddy Store, we’re committed to providing golf enthusiasts worldwide with high-quality equipment, accessories, and spare parts. These terms are designed to create a transparent and fair relationship between us and our valued customers.

Our website is designed for golf enthusiasts seeking quality equipment and accessories. By using our site, you agree to:

• Provide accurate information when creating an account or making a purchase
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the website only for lawful purposes

We reserve the right to terminate accounts that violate these terms or engage in fraudulent activities.

PowaKaddy Store specializes in golf equipment, accessories, and spare parts including:

• Golf clubs (drivers, fairway woods, putters)
• Golf bags and accessories
• Golf balls and clothing
• Electric golf trolley parts and components
• Club cleaning products and grips

We strive to provide accurate product descriptions and images. However, slight variations may occur. If a product does not match its description, you may return it according to our returns policy.

Placing an Order

When you place an order, you are making an offer to purchase goods subject to these terms. We will send an order confirmation email once your order is processed. This confirmation represents our acceptance of your order.

Pricing

All prices are in British Pounds (£) and include VAT where applicable. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at the time of order. By providing payment information, you confirm that you are authorized to use the payment method.

Order Processing

Orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order is dispatched.

We ship to most regions worldwide, excluding parts of Asia and certain remote areas. Delivery times may vary based on your location:

Standard Shipping (£12.95)

• Shipped via DHL or FedEx
• Delivery typically within 10-15 business days after dispatch

Free Shipping

• Available on orders over £50
• Shipped via EMS
• Delivery typically within 15-25 business days after dispatch

Delivery times are estimates and not guarantees. We are not liable for delays caused by shipping carriers or customs processing.

Your satisfaction is our priority. Please review our returns policy carefully:

Return Window

You have 15 days from the date of receipt to initiate a return or exchange.

Condition of Returns

Items must be:

• Unused and in original condition
• In their original packaging
• Accompanied by proof of purchase (order number)

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• Golf balls that have been used or removed from original packaging
• Golf grips that have been fitted or removed from packaging
• Golf clothing with broken hygiene seals or removed tags

All sales on these items are final unless faulty or damaged upon arrival.

Return Process

1. Contact our customer service at [email protected] within 15 days of receipt
2. Wait for return authorization and instructions
3. Securely package the item with original packaging and include your order confirmation
4. Ship to the provided address (return shipping costs are customer’s responsibility unless item is faulty)

Refunds

Refunds are processed to the original payment method within 10 business days after we receive and inspect the returned item. Your financial institution may require additional time to process the refund.

Exchanges

To exchange an item, follow the return process and specify the desired replacement in your initial email. Standard shipping charges apply for the new item.

Faulty or Damaged Items

If your item arrives damaged or faulty, contact us immediately at [email protected]. We will arrange a free return label and provide a full refund or replacement, including return shipping costs.

All content on this website, including text, graphics, logos, images, and software, is the property of PowaKaddy Store or our suppliers and protected by intellectual property laws.

You may not:

• Republish, reproduce, or distribute website content without express written permission
• Use our brand names, logos, or trademarks without authorization
• Use any automated systems or software to extract data from our website

PowaKaddy Store’s liability is limited to the purchase price of products ordered. We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or use
• Damages resulting from improper use of products
• Delivery delays beyond our reasonable control

Nothing in these terms limits liability for death or personal injury caused by negligence or for fraud.

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our collection and use of information as described in our Privacy Policy.

These terms are governed by the laws of Scotland and the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the Scottish courts.

We encourage you to contact us first at [email protected] with any concerns. We will make every effort to resolve disputes amicably.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our website after changes constitutes acceptance of the modified terms.

For questions about these Terms and Conditions, please contact us:

PowaKaddy Store
73 Rosemount Pl, Aberdeen, GB AB4H 8DZ
Email: [email protected]